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A Happy Zappos Customer Says:

"I had to write and tell you how impressed I am with Zappos - I saw an informational telecast on one of the news shows, and thought how cool the company was, but now I have experienced it first hand. The sneakers that I ordered for my son came in less than three days! I ordered another pair of Skechers from another vendor and they sent the wrong pair and would not send the correct pair until they had picked up their mistake. I had to pay for shipping also. It has been over three weeks and we still do not have the other shoes (you did not have the size I needed and I actually had forgotten to use Zappos until we tried for the second pair)...I have told everyone I know about my great experience with Zappos! Thanks, "

Heidi S., Apr 4, 2009

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