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A Happy Zappos Customer Says:

"Thank you for this update, I thought it was fascinating. Over the past year the only place I have bought shoes from is Zappos. I have never been disappointed. Not only the great shoes, brands, styles, easy to use, better than anywhere prices, but it’s mostly the people. I talk to them, I trust them, I have FUN using this website, don't ever change that!!! I am disabled and can not always go out shopping for myself, but I never gave up my sense of style, Zappos honestly helped keep me going by allowing me to be self-sufficient, save money and keep my spirits up. I suffered many sleepless nights alone, but at 2am I could get up and at least browse through all the beautiful shoes and dream of places I would wear them when I felt better. All my friends and family are so sick of asking "Where did you get those awesome shoes, boots, sandals, etc." and hearing me say Zappos! I now own brands like Kenneth Cole and Steve Madden that I never thought I could afford. I hope someone reads this email because I can't thank you enough. Your loyal customer. Kirsten K"

Kristen K, Jun 5, 2006

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