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A Happy Zappos Customer Says:

"You guys are amazing. Your customer service is outstanding... and I have some experience with customer service. I was the owner of the largest baby furniture store in the western US for many years. My clientele was expectant moms, dads, and grandparents... difficult to please most of the time. Our store policy was "just say yes" and we became known as the place to shop for your baby. Our customer service is what helped us grow from 2500 sf to 12000 sf with a great reputation for customer friendly policies. Thanks for your great customer service. I share your name with everyone I meet. Sincerely, "

Mary M., Apr 1, 2008

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