"I have the biggest mouth in the world and I am going to tell EVERYONE about Zappos. I cannot believe how great your company is! I ordered a pair of Birkenstocks on Saturday night at 8 pm and they were on my porch on Monday night at 5 pm!!!!! I was able to participate in the 110% Price Protection since I found my Birks on another website at a lower price. I called customer service and was credited my credit card right away. I will be using Zappos to buy all of my family's shoes from now on. Thanks a bunch and keep up the great customer service! Free overnight shipping/returns and price protection is a real good way to keep customer loyalty. "
Jean S, Sep 27, 2007
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