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"Amazing Service - On Monday night I saw Zappos' owner interviewed on Nightline. On Tuesday I ordered my favorite sneaker, which I can never find in my size (size 5) in any store. Amazingly it was at my door on Wednesday. It's as if they had ESP. I've been telling everyone about ZAPPOS ever since. Finally someone gets it. It's ALL about customer service."
Adrienne F., Jul 31, 2008
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