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A Happy Zappos Customer Says:

"I like your philosophy. I think too many companies grow too fast and tend to begin focusing their attention away from the customers who got them there & focus more on just managing the company and their operations, figuring there's always another customer. Your cheapest customer is the one you already have. Why not take care of them? Keep your customer focus & you should be profitable for a long time to come. Looking forward to more orders with you. "

Pam D, May 3, 2007

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