"You guys rock! I'm sorry I missed your leader on Oprah, but he's obviously brilliant and created the best company to work for and heard one day he wants to start an airline with great service... sounds good to me. I tell friends and acquaintances about Zappos and recently was in a cool little gallery/retail shop and was telling the owner that you sell cool colored watches (she had commented on my Alessi watch) like the Appetime and she had never heard of you and then her employee chimed in and said she loves Zappos and then we both went on about how great you are to deal with and how outstanding your service is... Thank you! "
Maggie, Oct 26, 2008
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