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A Happy Zappos Customer Says:

"To Whom It May Concern: I just want to thank the people at Zappos. I ordered shoes on Monday, and originally had the free 2-day shipping, but I got upgraded to 1-day shipping, and they were on my feet on Tuesday. And I didn't pay a dime extra. Now THAT is real customer service. I haven't seen anything like that in a long time not to mention, my shoes are AWESOME. True to color, and size. I love them. Thank you so much! I sincerely appreciate it. In a world where people do not hesitate to complain about something, I felt I needed to praise about Zappos! ~ Lawton, Oklahoma "

Stephanie, Jan 29, 2007

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