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A Happy Zappos Customer Says:

"It took three tries, but my 90-year-old Mom loves her new shoes! I am so pleased with the help I received from Zappos over the phone from three different Zappos employees that I got a bit verbose, so I've written a letter addressed to the attention of your personnel manager complimenting your telephone answering staff. It went out in today's mail. What a GREAT company to do business with. I have never dealt with anyone as friendly & competent as your company!!!!! You will most definitely be getting future business from me. Thank you, "

Dave P., Dec 27, 2006

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