"Can you guys get any more fabulous?!?! I feel bad for all the other on line sellers. Your customer service makes all the difference. I am leaving on Thanksgiving to visit my boyfriend in Germany. We won't be able to spend Christmas together, so I have to bring all his presents with me. He really needs new shoes and the value of the dollar against the euro makes things really expensive over there. So, I went straight to Zappos. I was afraid that I had blown it by waiting so long - and THEN I ordered the wrong size! But you all helped me work it out. Now, he'll have what he needs for winter over there. I really do appreciate the effort that everyone made to help me fix my order and to get me the shoes before Thursday. Zappos really is the best. Sincerely, "
Joanne C., Nov 28, 2006
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