"Hello Zappos! I did something the other day that confirmed in my own mind how much I like Zappos. I wanted to buy a Tommy Bahama shirt for my husband. I had found a beautiful one online on another site, but just before I purchased, it occurred to me Zappos might have similar items. Indeed, Zappos does carry Tommy Bahama brand. I found a few shirts I liked, but not the one I really wanted. But I LOVE Zappos so much, I preferred to buy from you even if it wasn't exactly the same item. In fact, I got three shirts, knowing we could choose our favorites and send the rest back. Naturally, my husband loved all three so we are keeping them. It is a wonderful feeling to have confidence in a perfect service experience each and every time. You guys set the standard for all online purchases as far as I'm concerned. I tell people all of the time that Zappos is the best place to buy shoes--period. I will have to add that the other items are top notch and best of all come with the Zappos service. Thanks so much for caring enough to be great!"
, Aug 6, 2008
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