"I recently had a very bad experience with a different website. I ordered a pair of Chaco sandals that I had been pining over for a while, the only reason I used this site instead was because the shipping was free (Zappos wasn't at the time) so I was trying to save a little money. As it turned out the site was pretty much a scam and I was either never going to get my sandals or would receive them in time for Christmas. My husband is taking care of the dispute with the credit card company; meanwhile I came right to Zappos to find my sandals only to find with delight the free overnight shipping. I made the order in the evening Tuesday (expecting to get it Thursday since it was after 1pm). Wednesday morning I had an email telling me I could expect my sandals that afternoon. Thank you so very much Zappos. I will never purchase shoes online anywhere else ever, ever again. "
Stephanie S., Aug 1, 2007
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