"Saw your CEO on Oprah today, congrats! As a business owner of a small retail chain, I just had to give you a "kudos". May you set an example to all people in the service industry...I'm going to order a copy of today's show for my girls, (age 11 and 13) to emphasize that a person needs to find their passion, and the prize will follow... P.S. I've ordered from Zappos for years and your customer service truly is amazing...just last week bought 3 pair of shoes from you for my husband...keep up the good work!!!!! "
Cindy H., Feb 13, 2009
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