"Thank you Zappos! I ordered some shoes from your site on Tuesday evening and got an email Thursday morning concerning the credit card problems, and I reordered my shoes thinking that I would just have to wait a few extra days. No big deal, shipping is free (way cool of you). Then Thursday night! I get an email saying that I have been upgraded from already free shipping to faster shipping for free! That is awesome I got my shoes Friday afternoon! I'm completely amazed at your customer service! I'm telling everyone I know to order shoes from your site! Thank you for the BEST online shopping experience I've had! Thanks again, Happy shoe lovin’ customer, JORY C "
Jory C, Feb 25, 2009
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