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A Happy Zappos Customer Says:

"Dear zappos.com peeps! This is not a complaint, question, or concern. Please forward this to the powers that be at your wonderful company... I have only purchased a few pairs of shoes from you. Some were a gift from my mother (who is your biggest fan!), she also bought my daughter a few pairs & I placed an order for sneakers from your website & every time, you got it right & shipped them beautifully!!! I JUST WANTED TO THANK YOU SO VERY MUCH! I will not purchase shoes anywhere else!!! I am a trainer at a department store’s credit services (collections dept.) & I know, understand & teach the importance of customer service. & I would love to know how you do it!!! If you ever move to the valley of the sun, give me a heads up! I would work for you & would be so proud to!!! Best of luck & see ya next time I wanna buy some kicks!!! "

KLA, Jul 24, 2009

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