"Dear Zappos, Wow! Talk about service. Truly I have never, and I repeat "never," seen such wonderful customer service. Thank you for restoring my faith in online shopping. Everyone out there should know about Zappos. I had been looking for a nice warm pair of winter boots, and was a little worried that the snow would be here before I got my boots, so I ordered from two different places. One was local and the other was Zappos. Well imagine my surprise when Zappos came two days later, and now eight days later I am still waiting for the local shop to deliver. I will cancel it now and do all of my shopping with Zappos.com. As well I intend to tell everyone I know about you. Thank You so very much! Brigham City, Utah"
Tammie H, Jan 4, 2009
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