"I wore my new Type Z red and black platform heels twice. Each time I received numerous comments and I began to rave about Zappos. Some are aware of your company, but have never tuned in, while others are astounded that I would buy shoes on line. When I explain the ease of shopping with Zappos they're ready! Last night I was shopping in a small boutique in Ft Lauderdale and the owner admired my shoes. She thought they were Pradas. I told her where I bought them and she said she would have to have them. I got her on line and made you a "favorite" on her computer. What fun! In a world full of bad stuff it is great to have the opportunity for fun and it's good to know that there are businesses that pride themselves in providing excellent customer service. I think your concept of customer first is just great but, sadly, unique to our retail world. I will enthusiastically remain a customer and sing your praises. Tonight is New Years Eve and I will be wearing Zappos. I know that I will l get positive attention to my shoes and will turn on others to the world of Zappos. I hope that you will continue to make your customers happy. Thanks, Zappos!"
, Jan 12, 2007
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