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A Happy Zappos Customer Says:

"This was my first order with Zappos. Not only did you have the exact shoe style and color that I was lookin for, but truly what made my purchase a memorable experience was the "human being" on the other end of the line. From the moment your "intro" greeting was played, I hoped I was in for a positive Customer Service experience...you certainly exceeded any expectations. I wear only Dansko’s and Keens, usually shop a locally owned store and/or REI, but your selection, prices and again, your "human being" at the other end of the line have me committed to purchasing from you from now on. Thanks, "

Bunny G., Jul 30, 2007

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