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A Happy Zappos Customer Says:

"I've been hunting for Old Friend slippers and haven't found a local retailer. Last night at 5pm EST, I ordered a pair from you. I was pleased that I was not charged tax and that you offered free shipping, but I was very impressed that I RECEIVED THEM TODAY! I thought since I'd ordered after 5pm that my order would take an extra day. I also am pleased that you offer tracking info. It's confusing to get to my house and when the tracking info said my delivery had arrived, I knew to check the back door (which we don't use). Otherwise, the package could have sat there for a week. Thank you very much for the excellent service. "

J. V., Feb 9, 2008

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