"You are absolutely right! Personal touches are what people remember and you have it down!!! I DO tell people about your company all the time! In fact, that is how I learned of you, through someone at the beach this summer who used to work for many years for a company that just laid her off actually... she told us about how terrific your shoe selection was and she always dresses so nicely (cool bathing suits anyhow)… so I tried it and have been hooked on Zappos forevermore. Keep up the good work! Happy Customer, "
Barb, Dec 1, 2008
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