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A Happy Zappos Customer Says:

"AWESOME SERVICE!!! I cannot say enough great things about Zappos! These shoes were my first purchase from this site. I wear a 9, so that's what I ordered. The 9s were too big, as were the 8.5s and 8s I exchanged. Finally, the 7.5 worked! Each time I called the customer service, I received pleasant, helpful service. I'm wearing these silver shoes at my wedding in October and Zappos made sure I got what I wanted. And today, I got a card in the mail from Catie, the first person that helped me, thanking me for being a customer and wishing me the best for my wedding!!! Can you even believe this? Other retailers need to take a lesson from Zappos. I am going to recommend Zappos to everyone I know!!!"

RC, Aug 5, 2008

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