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A Happy Zappos Customer Says:

"Dear Zappos, I ordered a pair of grasshopper tennis shoes last night (2/19) and received them TODAY (2/20)!!! I had requested standard shipping and you upgraded my shipping to thank me for my order (what a lovely surprise)! I never expected to receive them in less than 24 hours! You have gone over and above in service and my shoes fit perfectly and feel great. So thought I would let you know how pleased I was and send enormous thanks for my new shoes! Sincerely, "

Mary G., Feb 22, 2008

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