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A Happy Zappos Customer Says:

"I'm a new customer. In fact, I just placed my order yesterday at 11 p.m. on Thanksgiving Day. I noticed the complimentary overnight shipping, but just wrote it off as a sales ploy. Much to my surprise, my doorbell rang about 9:30 a.m., this morning and there stood a delivery person with my shoes in hand. I couldn't believe that my order was delivered so quickly. Basically, I placed my order, went to bed, woke up and there were my shoes. Unheard of. But, much appreciated. I ordered a slip-on boot and it was just what I saw online, except much better in person. The fit was excellent too. I'll definitely return in the future. Thanks for the prompt service and excellent quality. Keep up the good work. "

Manuel M., Dec 5, 2007

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