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A Happy Zappos Customer Says:

"You guys so totally freakin’ rock!!! Thank you SO MUCH for upgrading my shipping - my Teva Toachi's arrived late yesterday (I couldn't believe it!!!) and I've been wearing them AND LOVING THEM ever since. Well, I didn't sleep with them. I had been having one bad luck streak after another, especially as a consumer. When I first started reading your email that "Although you originally ordered Standard (4 to 5 business days) shipping and handling..." I immediately thought, "Oh no, what are these people gonna do to me..." and then I continued reading. Couldn't believe it! Some good news... you were upgrading my shipping from free standard to free... pretty much overnight I think! THANK YOU!!! I LOVE YOU!!! Happy July 4th of July, you rockin’ dudes!!! "

Rennie B., Jul 2, 2009

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