"Dear Zappos Customer Service, I wanted to applaud you on your highly exquisite service. I ordered a pair of Converse sneakers for my son Monday night and they arrived on my doorstep Tuesday afternoon. You could not believe my son's face when he got home from school. I also had ordered a pair for my daughter from another website which I will have to wait a week or more to receive. I will continue to order from you every time I shop. Thank you for saving me gas, time, and energy that I do not have anymore! We had been to three top name stores in our area only to find about 3 styles to choose from and none in their sizes. It was a pleasure doing business with your company! "
Maryann C., Nov 19, 2007
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