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A Happy Zappos Customer Says:

"Dear Customer Service, You may use this as a testimonial if you would like. I want to say that your customer service department is one of the best I have ever worked with on the web. As an early adopter of web shopping I have discovered real pain with many on-line stores. However, Zappos provided me with perfect service and in fact shipped out a pair of shoes even without knowing if I had shipped back the original order. Phenomenal service. Once again thanks. "

Michael D, Jun 5, 2006

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