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A Happy Zappos Customer Says:

"Dear Zappos: Just a few lines to let you know how impressed I am with your outstanding service. I purchased UGGS for Christmas, wrong size. No problem, your customer service was wonderful. Finally, a real person. No headaches, received item next day. How amazing. I saw your CEO on Oprah. Congratulations to him and all employees of this wonderful company. Loyal Customer, "

Angela, Feb 3, 2009

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