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A Happy Zappos Customer Says:

"Hi, My name is and I placed an order a few weeks ago. It was a pair of Reef sandals for my brother for Christmas. The quality is great. Your customer service is outstanding! I received free shipping to begin with, and then you upgraded me to faster delivery for free as well. That was awesome, I've never had a company do that. Usually you get reemed on the shipping to begin with. I saw your company on Oprah and thought how cool it was that you were such a huge corporation, but didn't act like one. I have to say I'm very impressed and glad to see such nice people who care about little simple things. I will definitely order from you again! Thank You so much! L."

Shannon , Dec 1, 2008

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