"Hi Zappos, I am having printer problems and payday is not until Wednesday so I will try to send back my purchase next weekend. Meanwhile, I want to compliment your company and your telephone staff. Whenever I have called Zappos I do not feel zapped or trained at the end of the conversation as with some other companies. Your telephone specialists are very knowledgeable and equally courteous to me. I have been a National Sales Manager for a telemarketing firm so I really know firsthand the importance of a capable staff. You got it Zappos! Have a merry week."
Jan B., Nov 9, 2009
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