Zappos.com - Powered by Service

A Happy Zappos Customer Says:

"People probably don't ever say much good. I can't tell you how happy I was as a consumer of Zappos. My son worked on Easter Sunday. We ordered the same shoes for him on April 15. We could not find the shoes he wanted in the local stores. On 4/19 I was thanked for my order which I was charged hefty shipping on and told my order would ship in 1 to 2 weeks. Okay, it is a rare shoe. On the 23rd they said sorry for the delay but it would ship by the end of the week. On the 30th I sent a nasty email as there phones don't get answered and there emails take days to return saying I was going to report them if I didn't hear from them by Monday. They got back to me. Oh, surprising. They canceled my order. I found you folks and my order was placed on Tuesday and my son’s shoes were here on Wednesday. And we saved money. You are the best. Thank you so much for great service. I will tell anyone to go to your site first when looking for something specific. Again thank you for a great experience. "

Christine M, May 2, 2007

Read More Testimonials

Submit a Video Testimonial