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A Happy Zappos Customer Says:

"I am writing to let you know how awesome I think your customer service department is. You should all be commended for your EXCELLENT customer service. My recent attempt to buy a pair of sandals was awesome. Although I was unable to get my sandals before leaving on my trip, I not only was not upset, but have been surprised and delighted with the service provided by each member of your service team that I have had contact with. They have been professional, helpful, and extremely polite. "

Kris S., Feb 16, 2009

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