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A Happy Zappos Customer Says:

"I just watched your Nightline interview after placing an order tonight and I couldn't believe what I saw! I didn't know there were any companies on the planet anymore with a business philosophy like yours, not to mention the way you treat your employees!! Rather than expendable tools, you guys are seen as valuable assets. Wow! Pretty amazing stuff! I've window shopped your website for a couple of years, but never bought anything because the prices were what I thought to be too high. After finding a pair of shoes on your site today that nobody had in stock anywhere, I made my first purchase. Considering the availability, the free shipping, and your customer service, I see now that the price was a bargain! Keep up the great work and please keep blessing your employees! Lucky dogs! "

Steve , Feb 16, 2009

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