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A Happy Zappos Customer Says:

"My name is I recently with a Hospitality Business Degree. I am very much in the service industry and take pride in the service that I provide for individuals to brighten each of their days, my standards are quite high seeing that there are so many choices for a guest/consumer. You and your internal customers have made my day a little brighter. Last night my mom ordered me a pair of boots from Zappos.com. TODAY my feet are a lot warmer thank you for that. After trying the boots on the first thing I did was call Zappos to find out if it is a publicly traded company, too bad for me you are not but it is probably in your best interests to stay that way. I will make it my duty to tell at least 3 different people everyday for the next week about Zappos.com. Keep up the great work and you will continue to lead the industry! Thank you, "

Nicholas H.R., Feb 12, 2007

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