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A Happy Zappos Customer Says:

"Dear Zappos, I just wanted to tell you guys that you MADE my daughter’s Christmas. As a single mom, I always want to give my kids the best, but don’t have time to shop. Well, this year I did shop, I looked everywhere for Ugg boots. I couldn't find them! I found them on your website on December 20 and somehow you managed to get them to me the next day! She is going to flip out! Also, I just want to say something for the girl that helped me on the phone. She was the most friendly customer service person ever! I wish there were more sites like yours! You will have me coming back forever! I told EVERYONE about you! Thanks from an overwhelmed mom in South Boston and a very excited 15 year old with warm feet!"

Jeannie F., Dec 29, 2007

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