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"I wanted to send the people at Zappos a big thank you for being the best people I have ever dealt with... I recently ordered a pair of Ugg slippers for my husband for Christmas. Unfortunately I ordered the wrong size, but in contacting Zappos, my situation was taken care of immediately and a new pair of Uggs were sent out as I was speaking with your CS rep. I have never been so pleased in dealing with a huge company as I have been with Zappos. Your staff is superb and your product is amazing... Thank you again for your consideration and your promptness. "
Deborah, Nov 25, 2008
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