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A Happy Zappos Customer Says:

"Good morning -- Thank you so much for expediting my order without additional cost to me. I am not surprised by your excellent and proactive customer service. I read comments by your other happy customers on your website last night. You have a lot of fans. With customer service like this, you all should weather the storms of this economy beautifully. People fall in love with businesses that provide good customer service, and satisfied customers talk! Happy New Year!"

Amy C, Dec 27, 2008

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