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A Happy Zappos Customer Says:

"I just wanted to thank you for the excellent service I received with my recent order. I placed an order for UGG boots on 12/30/08 at 6:30pm and had it sent standard delivery/free shipping. I received an email later that night to tell me that the shipping method was upgraded which was a nice surprise. When I returned home from work on 12/31--there were my boots already at my house! What great service. The order was to me in less than 24 hrs., with no shipping charge! What a great company. The boots are great and were packaged wonderfully. Thank you for such outstanding service. I will definitely refer Zappos to friends and family. Thanks again for the new years surprise! Sincerely, Christine M.W. Drexel Hill, PA"

Christine W, Jan 4, 2009

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