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A Happy Zappos Customer Says:

"I just wanted to thank you for making my daughter (3 years old) and me very happy. I had taken my daughter to the mall to get her some shoes with lights...the store did not have her size and she had a meltdown in the middle of the mall...I am surprised I didn’t see myself on TV that night. Anyway...we came home...I logged onto your site...found shoes much cuter than in the store...cheaper...and her size. I ordered them on the 31st of December...they came the next day...you guys upgraded the shipping for free. You have gotten yourself a very happy customer and I will definitely order shoes from you again. Pauline"

Pauline D, Jan 4, 2009

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