"I ordered 2 pairs of shoes by Aerosoles. Before placing the order with Zappos, I compared prices with Aerosoles website. Their shoes were actually slightly cheaper, even with their shipping prices factored in, but I still opted to order through Zappos. The peace of mind knowing that Zappos offers free shipping on returns and has such a great return policy was important enough to spend the extra couple dollars. Zappos customer service has always been top-notch - you guys really do stand behind your products. Very refreshing! You've got a customer for life!"
, Nov 19, 2008
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