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A Happy Zappos Customer Says:

"Just thought I'd drop a line to say I was awestruck at the great service I received with my recent order. The pair of shoes I ordered was delivered the very next day!!! All that and no shipping charge. I will definitely use Zappos again and will spread the word to my friends about your great service. I had just seen a segment on Oprah interviewing your CEO who stated that good customer service was the primary goal of the company. You seem to have it going in spades. Thank you. "

Phyllis J., Oct 28, 2008

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