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A Happy Zappos Customer Says:

"I just wanted to take the time to let you know how pleased I was with your service on my first purchase through your site. I simply ordered one pair of shoes with the cheapest free shipping option and came home the next day to find them already waiting for me. I received an email saying my priority and shipping were upgraded, which was a very pleasant surprise. I'm not sure if this happens often or not, but either way, I thank you very much for the great service! Sincerely, "

Robert W., Sep 6, 2008

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