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A Happy Zappos Customer Says:

"Dear Customer Loyalty Team, You guys are awesome! Thanks for the fantastic service. The package arrived yesterday and I'm blown away by how fast you got it out of your warehouse and delivered to me. (I'll even overlook the fact that you used UPS - if you take a look at my e-mail address you'll understand why I say that.) My wife told me how great your service was, and you proved her right. I'll be sure to tell my friends and family about Zappos.com! Happy New Year! Sincerely, "

John P, Jan 3, 2009

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