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A Happy Zappos Customer Says:

"My order was placed on a Thursday at about 4pm and the shoes were on my porch the same time the VERY next day. Right after I ordered them you sent an email stating that the order was being shipped out right away with NO EXTRA CHARGE TO ME. This excellent customer service must cease at once. I am just not used to it. The shoes were ordered for me to wear to my daughter's wedding and I was hoping that I didn't wait too long to find dressy shoes for my wide feet. The shoes are lovely and perfect.I have ordered from Zappos in the past and as I recall was equally pleased, and have spread the word about Zappos’ quality and customer service (esp. to my wide footed friends). Thank you, "

Ruth C., Nov 17, 2009

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