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A Happy Zappos Customer Says:

"Oh my gosh!! Thank you-thank you!! Last night, at dinner, I saw a pair of shoes my friend had on (from Zappos) and promptly went home and ordered on line. (Who has time for the mall?) I know the quality of your products, and with no tax and free two way shipping-what did I have to lose? Low and behold, after a meeting this am, I walk into my office and there's a Zappos box on my desk!! (I live in Texas!) A veritable shoe miracle! I've been talking about it all morning!! (One of my friends called to see if it was true!) Anyway, you made my day, with my fabulous new shoes in record time!! I wanted to thank you and all the folks that went the extra mile...it is true excellent customer service--Zappos rocks!!! - ; SA, TX "

Andi R, May 21, 2009

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