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"Greetings Zappos Customer Loyalty Team: I thank you for your kind and prompt reply. I am happy to wait for my pre-paid UPS shipping label sent by mail. Once received, I will comply with the stated instructions when returning the item. Your courtesy in allowing me to return the item without the original packaging is very generous and much appreciated. Have a great day. Kind regards, "
Lucy B., Mar 17, 2008
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