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A Happy Zappos Customer Says:

"I wanted to take a minute to let you know how pleased I am with Zappos. I placed an order yesterday and when I called in with a question I was upgraded to next day air at no charge...WOW! I received the 2 pair of Mephisto Runners I requested and the order was boxed perfectly and what stood out...each of the shoe laces were PERFECT, equal amount of lace on every shoe! I was impressed, most other companies wouldn't take the time to make sure they were even. Zappos knows how to take care of the customer also. In the past I've had to return a shoe due to a fit problem and Zappos took care of everything...I paid nothing out of pocket. I would find it difficult to not make Zappos my number 1 choice when looking for any product they carry. Thanks again and keep up the great work. Thank you ZAPPOS! "

JD, Mar 12, 2008

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