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A Happy Zappos Customer Says:

"Just wanted you to know that you have the greatest customer service I have ever experienced. Every time I have called, I have had the nicest, most genuine, happiest and most helpful people take good care of me. I work customer service myself and I know how draining it can be, but I feel like I will never have a bad experience with you. These days you're lucky if you even get a smile at McDonalds and I often find myself wondering what ever happened to people just being nice and wanting to help others. I was so happy with my experience that after hanging up with one of your amazing reps, I felt compelled to pass it along to my customers and give them a little taste of the kind of wonderful customer service Zappos provides. I will never stop shopping with you or telling people about how perfect your team is. Thanks so much for giving me a little more patience w/ my own customers and also for restoring my faith in good old fashioned customer oriented companies. A loyal and loving customer, "

Kadima P., Apr 11, 2007

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