Zappos.com - Powered by Service

A Happy Zappos Customer Says:

"Dear Zappos: I just wanted to let you know that you have been awesome in the purchase of the Salomon snow boots I just bought over the Thanksgiving holiday. Not only did you honor the sale and/or slash the price in the boots, even after the sale was off, but you shipped the extra ones for sizing on overnight delivery at your cost, which you did not need to do! I was able to try on 3 different pairs because they were difficult to find at that price and color, and I have very difficult feet to fit. (i.e. narrow, flat feet, etc...lol)... I had ordered several because quite a few reviews said they might not have been true to size. But as it turned out, they seem to be true to size and they are very toasty warm! I wore them outside snow blowing and being in the snow for well over an hour in 15 degree temps. We got lots of snow in the last 24 hrs!!! So thank you very much for AWESOME customer service!! You rock!!! :) Happy holidays to all of you!! "

Lee W., Dec 20, 2008

Read More Testimonials

Submit a Video Testimonial