Zappos.com - Powered by Service

A Happy Zappos Customer Says:

"Dear Zappos, I feel compelled to let you know that I am completely amazed at the speed and efficiency in which your company processed my order. My wife has ordered from you before, but this was my first time. I placed my order for a pair of shoes on Tuesday night at about 9:00 p.m. Even with your claim for overnight shipping I was not expecting to receive my order until Thursday evening at the earliest. I was completely surprised when I went out to retrieve my mail on Wednesday evening. I opened my front door to find the Zappos box at my feet. Your company is indeed a breath of fresh air - it's my first order, but definitely won't be my last. I'll be wearing my new shoes to work tomorrow and highly recommend your company to anyone. The slogan on your box is not just words, but reality - "Powered by Service" - keep up the great work! "

Gerard R, Sep 8, 2007

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