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A Happy Zappos Customer Says:

"I just wanted to say thank you for making my shopping experience a great one! I have a daughter who is very tall and she has large feet. It is hard to find her shoes and help to find them. Your company has all kinds of shoes in her size and style. You make shopping fun and easy for moms, especially with hard to please teens. Then I got my order so fast. I have been telling the other army wives about this site. We have so much on our minds the last thing we need is to worry about shopping for the kids! I thank you and it could not go without saying. For so often, customers complain but we must also say thanks when service is great! Before I found your site I had already ordered my daughter a pair of Softwalks from another company and they have given me the run around and the wrong size after I called them six times about the issue. She still does not have her shoes and I ordered them before I got the ones from your company. I should have looked at your site, you even have them cheaper. Now I don't know if she will have her shoes for chapel when school starts. She will have to wear the ones I got from your company, which are not chapel shoes. She goes to a private Christian school and they are strict about the rules. I can't afford to buy another pair, for the company has already charged my credit card. If the shoes do not get here soon, I will return them and be out of more money and get a pair from your company just because you have better service. I had to let you know you will be seeing me and many of my friends and family on your site. I have already told four friends today about my blessing with your company of fast and friendly service! Thanks, the Jackson family from Jackson, Mississippi. "

, Aug 1, 2008

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